Tech Data partners with StorTrec to Offer Storage Services Support in Europe
Resellers can quote alongside range of complementary storage offerings
Tech Data announced that Global Computing Components (GCC), a specialized solution business within Tech Data, has entered into a pan-European agreement with storage support specialist StorTrec to provide channel partners with access to a wide range of value-added services that can be offered alongside storage products.
StorTrec provides on-site service and support options for white-box servers and storage products from leading vendors, such as Intel, Synology and Supermicro. The new offering is part of a range of services that Tech Data offers to resellers to enable them to add more value to end-user customers, drive sales growth and profitability, and enhance customer satisfaction.
Hugo Graça, vice president, Europe, GCC, Tech Data, said: “Data is a vital asset for businesses and, consequently, it is more important than ever to ensure that storage platforms – where data and applications are hosted – are reliable and well-maintained. StorTrec is a specialist in storage support and offers exemplary service, which Tech Data resellers can now extend to their own customers.”
Mark Narraway, business director, StorTrec, stated: “Tech Data is leading the way in helping its customers develop their services value propositions. We look forward to working with Tech Data’s teams all over Europe to help reseller partners deliver higher value and uncover new opportunities with StorTrec support services.”
StorTrec provides hotline and 24×7 on-site support, technical training for field-based technicians, and installation and integration services. Services can also be tailored to specific customer needs. The agreement with Tech Data enables resellers to quote for all of these offerings alongside storage solutions.
A range of StorTrec services will be available to Tech Data customers on InTouch, so they can easily be added to any quotation. StorTrec provides support on all major storage brands.
About Tech Data
Tech Data connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. Tech Data is ranked No. 90 on the Fortune 500® and has been named one of Fortune’s World’s Most Admired Companies for 11 straight years. To find out more, visit www.techdata.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
StorTrec is a channel focussed service company and has offices across Europe and the USA. Carefully selected partners enable support to be offered to customers globally and StorTrec supports a range of storage and server products from a wide range of manufacturers. ISO 9001:2015 is at the heart of the company’s internal systems and this helps StorTrec to constantly monitor and improve the customer experience. The company owns an extensive stock of parts globally and 7×24 help desks in Europe and USA ensure that all SLAs are met. For more information visit www.stortrec.com.
Communications Manager, Europe Tech Data